Returns & Exchanges

At The Coach Pyramids, we want you to be completely satisfied with your fashion investment. If your purchase doesn't meet your expectations, we offer a 30-day return window for items in their original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and protective seals are still attached.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided in your portal confirmation and drop the package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.