Frequently Asked Questions
Everything you need to know about shopping with The Coach Pyramids.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
Are your products authentic?
Yes, we pride ourselves on sourcing high-quality, authentic fashion pieces. Every item undergoes a rigorous quality control process before shipment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery status.
Do you offer international shipping?
Yes, The Coach Pyramids ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your location.